Política de Privacidade

To be transparent about how we collect and process your personal information:

Queremos que você tenha as informações necessárias para tomar decisões conscientes sobre o uso e o tratamento de Dados Pessoais. Para isso, adotamos diferentes métodos e procedimentos para disponibilizar informações relevantes sobre o tema.
Quando identificarmos que você precisa de detalhes específicos, forneceremos as informações no momento adequado.
Estamos à disposição para responder suas dúvidas e prestar todos os esclarecimentos necessários, respeitando os limites da legislação aplicável. Entre em contato pelo e-mail abaixo: info@cimavalia.com

Personal data will be used solely for the purposes specified in this Policy.

We may process your Personal Data for several purposes: to provide the website and connect you to third-party trading platforms (the "Services"), improve the website, protect our rights and interests, support the maintenance and delivery of the Services, fulfill regulatory and legal obligations, and carry out administrative and business activities that enable the Services to function.
We also process your Personal Data to better understand your preferences and needs.

To use meaningful tools that protect your rights regarding your Personal Data:

You have the right to access, update, delete, or restrict the use of your personal data at any time. You may also request that we transfer your data to you or a third party. Contact us at any time to submit a request — we will honor it.

Proteja seus Dados Pessoais:

While we cannot guarantee the absolute security of your Personal Data, we remain committed to employing a range of methods and techniques to keep it protected.
Our Privacy and Security Policy is now complete.

1. O Escopo?

This Policy describes the types of Personal Data the Company collects about individuals, and how that data is processed, shared with third parties, and protected.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable person is someone who can be identified directly, or through a combination of additional information we hold or have access to.
"Processing" refers to any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for a general adult audience and are not designed for individuals under 18 years of age. We do not knowingly seek or collect personal information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we become aware that we hold information relating to a minor, we will delete it as promptly as possible.

2. What Personal Data We Hold About You

Quando você acessa nossos Serviços, canais de atendimento ou site, coletamos seus Dados Pessoais. Dependendo da situação, podemos solicitá-los diretamente a você, coletá-los por meio da análise do uso dos nossos Serviços ou recebê-los de parceiros terceiros.

You are not required to provide personal information to the company. Choosing not to do so may limit our ability to deliver certain Services or grant you access to the website.

Você não é obrigado a nos fornecer dados pessoais. No entanto, em determinadas circunstâncias, a ausência dessas informações pode nos impedir de disponibilizar os Serviços ou de permitir o acesso ao site.

4. What Types of Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information about your online activity log, traffic data (such as IP address, access date, and access time), language settings, software error logs, browser type, and device information. The data collected is non-personal and cannot be used to identify you.
Personal Data received from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information you provide directly to third-party platforms to facilitate operations: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transfer of Personal Data to Third Parties

We may also share Personal Data with third-party service providers that support our operations, including IP address hosting and storage providers, as well as user experience analytics services.
At your request, we may share specific Personal Data with third-party trading platforms. In such cases, we will provide those platforms with the Personal Data you have made available to us. Your Personal Data shared with those platforms is governed by their respective privacy policies, and it may be shared with multiple trading platforms.
We may share Personal Data with related entities or business partners where doing so supports the development and improvement of our products and services.
Where necessary to protect the rights or assets of third parties, we are authorized to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data with potential investors or buyers, or with creditors of the Company or any other group entity, in connection with a transaction (including the transfer or sale of Company or group assets) or as part of any merger, restructuring, consolidation, or insolvency proceeding involving the Company or any other group entity.

7. Cookies and Third-Party Services

We may work with third-party service providers, such as advertising networks and data analytics companies, who may also use cookies or similar technologies on our site.
Cookies are small text files placed on your device when you visit the site. They collect information about your browsing preferences and habits to improve your experience, record your settings, and surface products and services relevant to you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are downloaded temporarily to your device and expire once you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies help the site recognize you as a returning user and allow you to return to the site without starting from scratch.

Tipos de Cookies:

They may be used by us based on their purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, or binding orders.
Your information will be shared with third-party trading platforms for a period of 12 months. If you consent to continued sharing, we will extend this for an additional 12 months.
We regularly review the Personal Data we hold to ensure it is not retained beyond what is necessary.

9. Transfers of Personal Information to a Third Country or International Organization

10. Personal Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Access to your personal data is restricted to personnel and third parties who have a legitimate need to process it. All such parties are subject to a duty of confidentiality. We have procedures in place to respond to any suspected personal data breach. Where required, we will notify you and the relevant authorities of a breach in accordance with applicable obligations. While we take the protection of your personal data seriously, no transmission of data over the internet is entirely secure. You are responsible for keeping any access credentials confidential and for ensuring your devices are adequately protected.

We take appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained without failure, nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes disclosure resulting from transmission errors, unauthorized third-party access, or any other cause beyond our control.
Where required by legal obligations or other circumstances beyond our control, we may be required to disclose Personal Data to third parties, such as public authorities. We have no control over the security measures applied to your Personal Data by such third parties.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of Personal Data you transmit to us online.

11. Hyperlinks to Third-Party Websites

Our website may contain links to third-party websites and applications. These are not under our supervision, and we are not responsible for how they collect or handle personal data. This Policy does not apply to any actions taken through such sites or applications.
Before accessing or using any third-party site or application, we recommend reading its privacy policy carefully. Share personal data with third parties with caution.

12. Changes to This Policy We may update this Policy at any time. When we do, we will revise the date at the top of this page. For significant changes, we may also notify you directly — for example, by email or through a notice on our platform. Continued use of our services after any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of any changes.

When accessing third-party websites or applications, read their privacy policies before using them. Exercise caution when sharing any personal data with those parties.

13. Your Rights Regarding Your Personal Information

You have the right to request that we verify the accuracy of the Personal Data we hold about you, correct any errors, and delete any Personal Data that is no longer necessary. You may also restrict the scope of how your personal information is processed.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you have provided in connection with your Personal Data. To exercise any of these rights, please contact us at the email address below.
Access Rights
We may verify the accuracy of the Personal Data we are processing about you. If we are doing so, you may access that Personal Data.
We will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be made available electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of third parties. If fulfilling a request would be detrimental to another person's rights or freedoms, we may decline or limit the response.
Right to Rectification
We will rectify inaccurate Personal Data upon request. You have the right to require that any incomplete Personal Data held about you be completed, taking into account the purpose of the processing.
Right to Erasure
This right applies in the following circumstances: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds specific to your situation, to processing based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims.
Restrictions on Processing
If you question the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defense of legal claims, for the protection of another individual's rights, or on grounds of significant public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to us in a structured format.
You may request that your Personal Data be transferred directly to another controller where technically feasible. Your right to erasure is unaffected by the exercise of your portability right. The right to data portability does not affect the rights or freedoms of third parties.
Right to Object
You may object at any time to the processing of Personal Data about you based on our legitimate interests or those of a third party, including profiling based solely on those interests. Where we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defense of legal claims, we may continue to process the data.
With regard to direct marketing, you have the right to object at any time to the processing of your Personal Data for that purpose.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with the competent supervisory authority.
You may submit a complaint to a supervisory authority established by a Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights with respect to your Personal Data as described in this section 13.
We will respond to requests submitted under the rights set out in section 13 within one month of receipt. Where necessary, depending on the nature and volume of requests, this period may be extended by up to two months. We will notify you of any extension and the reasons for it within one month of receiving your request.
Subject to the provisions of section 13, information provided in response to rights requests will be made available free of charge. If a request is unfounded or excessive, particularly where it is repetitive in nature, we may charge a reasonable fee to cover the administrative costs of providing the information or communicating the requested action. We may also decline to act.
If we have reasonable doubt as to the identity of the person submitting a request, we may ask for additional information to confirm identity.